Charles W. Good 

1063 Ridge Rd, Shippensburg, PA 17257 

Phone: 717-530-7953

Email: chuckgood@kuhncom.net

 

 

WORK EXPERIENCE:

 

DNV-GL (August 1999 – Present)

Senior Product Assistant (September 2001 – Present)

·               Perform QA on applications that are used by the utility industry for multiple purposes including data analysis, pipeline integrity, and forecasting usage

·               Develop test cases to test the application requirements

·               Create/execute automated test scripts using QTP to test multiple products on several windows platforms throughout the software development cycle

·               Run automated regression on various applications

·               Manually test and evaluate software for bugs, functionality, ease of use, etc.

·               Troubleshoot/analyze and evaluate critical software problems

·               Document system deficiencies and track issues to ensure the overall quality of software releases

·               Perform install/license testing of the products on various platforms

·               Responsible for sustaining the computer lab, updating and maintaining the clean and regression machines using ghost images

 

Coordinator (August 1999 – September 2001)

·               Worked on the Underground Asset Data Management System (UADMS) project for Severn Trent Water in Birmingham England

·               Digitize water pipe in MDS2/AutoCAD and ArcFM GIS systems

·               Managed Technicians during QC of data migration

·               QA/QC converted data

·               Performed Product testing on the Update Application Software for ArcFM version 7.2.

 

The Home Depot (March 2000 – September 2001)

Sales Associate 

·               Total customer service

·               Organize displays, stock shelves, and help were needed

·               Knowledgeable in the Electric and Lawn/Garden departments

 

JFC Pro Temps (June 1997- August 1999)

Sprint EWO/CAD Help Desk Analyst 

·               Answered technical engineering questions on a daily basis

·               Supported EWO and Map Viewer users

·               Updated and corrected database and graphical errors in the EWO/CAD system

·               Taught EWO and Map Viewer to Clients

·               Preformed QA of new EWO and Map Viewer applications

·               Outside Plant knowledge

 

Sprint Special Circuits

·               Calculated Loop Make-ups for special circuits

 

Henkels & McCoy (November 1994 - December 1996)

Sprint Drafting Clerk

·               Manually drafted work orders on cable print mylar sheets

·               Updated backlogged work orders in the EWO/CAD system

·               Interacted with OSP Engineers in order to correct cable prints

·               Issued work orders to the field when needed

APPLICATIONS TESTED:

·               SynerGEE Gas, Water, Electric

·               Essentials

·               Uptime

·               Stoner Pipeline Simulator

·               Forecaster

 

COMPUTER SKILLS:

·               WinRunner 9.2

·               QTP 11.0

·               Ghost 11.0

·               Oracle

·               EWO/CAD System

·               Map Viewer

·               Windows Operating Systems XP, Vista, 7 and 8

·               MS Office 2010

·               ArcFM GIS

 

EDUCATION:

·               Advanced WinRunner 7.0, ALP International

·               Quick Test Professional 10.0 Essentials, ALP International

·               Eagle Scout

 

 

 

 

 

 

References Available Upon Request